Steamed Egg Terms and Conditions

These are the standard terms of Client Business of Jason Leigh, A Sole Trader Trading as Steamed Egg , of 406 Margerie Court, London E2 9FH and all work undertaken by Steamed Egg shall be on these terms unless specifically varied in writing and agreed to by both parties prior to the event.

1. Event Booking Details

1.1 All bookings will be regarded as provisional until clients have paid for their team building event at which point they are considered accepted. Steamed Egg is not under any obligation to continue holding provisional bookings beyond the given option date (usually 10 working days from the time of booking), if payment has not been received. For the purposes of this Agreement “working days” shall mean Monday to Friday inclusive.

2. Price & Payment

2.1 All prices quoted by Steamed Egg may be amended when agreed with the Client and the Client will reasonably consider any errors or omissions or where an increase is caused by a change in the circumstances beyond the reasonable control of Steamed Egg.

2.2 Any query arising from an invoice must be notified to Steamed Egg in writing by the Client within 10 working days of the date of the invoice receipt. Failure to comply will render the full invoice payable on the due date.

2.3 It is strictly the responsibility of the representative of the Client confirming the booking to inform all relevant parties of the payment terms, as set out by Steamed Egg.

2.4 Deposit – On orders over £2000 a deposit of 50% of the total fee payable (including VAT), as quoted and agreed in the written proposal (attached), of any event or programme shall be payable on confirmation of the order. The remaining 50% shall be known as the “balance” which shall be paid in full 2 weeks prior to the event.

All Orders under £2000 require the full balance to be paid upon receipt of the invoice to secure the booking time.

2.5 Balance Due – On orders over £2000 the balance of the total fee shall be payable 14 working days prior to the event date. In the case of bookings made after 30 working days prior to the event date 100% of the balance is due upon receipt regardless of the booking amount.

2.6 Additional Expenses – any additional expenses or fees resulting from any changes made by the Client, that have not been quoted in the agreed proposal but subsequently incurred by Steamed Egg , will be invoiced separately after the event.

2.7 Payment will be due within 5 working days of presentation of the invoice.

2.8. Steamed Egg will agree any additional expenses or fees with the client prior to these being incurred.

2.9 Methods of Payment:

  • Bank transfer: Details available upon request to
  • Via Card payment where a 2% Card charge will be incurred.

2.9.1 All prices quoted are exclusive of VAT which will be charged in addition to the contract price.

3. Cancellation

3.1 This clause applies to the following: where the client (a) cancels the entire event, (b) cancels partial use of our services for the event or (c) reduces the scope of the event as a result of which the contracted value is reduced.

3.2 Should an event be cancelled, the following cancellation charges will apply and extend to the total charge which includes: any required accommodation, function room hire, equipment, staffing, travel, pre-booked food and beverage charges. In addition, the client will settle any third party charges incurred by Steamed Egg on behalf of the client.

Cancelation Clause %

  • More than 120 working days prior to the event Nil
  • 120 to 61 working days prior to the event 33%
  • 60 to 31 working days prior to the event 50%
  • 30 – 14 working days prior to the event 80%
  • 14 working days or less prior to the event 100%

3.3 All cancellations must be received in writing from the client and will be deemed to take effect from the date of receipt.

3.4 Steamed Egg reserves the right to cancel the client’s booking if there has been a change of more than 40% of the client’s original contract. Written notification will be sent to the client.

3.5 Any postponements of confirmed and contracted business will be considered as a cancellation in accordance with the above cancellation clause. However, provided the revised event date is agreed and takes place within 130 working days of the original event date, payments received by Steamed Egg from the client shall form a credit towards the future event.

The client shall, in that eventuality, be liable for any and all costs or expenses incurred by Steamed Egg as a direct result of the postponement.

4. Liability

On some events the activities that the Clients will undertake may be inherently dangerous although all guests are fully supervised throughout. As such neither Steamed Egg or its employees or agents shall be liable for any damage, loss, delay or expenses caused to the client, its employees, agents, licensees or invitees or any other persons attending the event except insofar as it results from the negligence of Steamed Egg or breach of contract. Please note that during particular events and on certain activities it may be necessary to request individuals to sign a liability waiver on the day of the event (although the same does not purport to exclude liability for damage to personal property of the Clients employees or staff or property damage caused to the Clients property or personal injury arising as a result of the negligence of Steamed Egg ), in which instances Steamed Egg agrees to indemnify and hold the Client harmless against all such claims. Steamed Egg shall provide Public Liability insurance cover of £2 million for each and every claim.

Steamed Egg shall not be liable to the Customer for any: (a) loss of profit; (b) loss of revenue; (c) loss of business; (d) indirect or consequential loss or damage, in each case, however caused, even if foreseeable.

5. Force Majeure

Steamed Egg shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of machinery, and Steamed Egg shall be entitled to a reasonable extension of its obligations.

6. Warranty

Steamed Egg warrants that if it will perform any services performed pursuant to this contract (i) in accordance with best practices industry standards; (ii) with a reasonable degree of care and skill and (iii) and in accordance with all laws and regulations.

7. Severance

If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.

8. Governing Law

The contract shall be governed by and construed in all respects in accordance with English Law and the parties hereby submit for all purposes of and in connection with the agreement to the non-exclusive jurisdiction of the English courts.

9. Entire Agreement

This Agreement contains the entire agreement between the parties relating to the subject matter and supersedes any previous agreements, arrangements, undertakings or proposals, oral or written. Unless expressly provided elsewhere in this Agreement, this Agreement may be varied only by a document signed by both parties.

10. Non-Assignability

A contract is between Steamed Egg and the client and is not assignable by the client without Steamed Egg’s consent.

11. Notices

Any notice required to the given hereunder shall be sent to the address of the recipient given overleaf. A notice shall be deemed to have been served if by hand when delivered, if by e-mail or facsimile when sent and if by post 48 hours after posting.

12. Post Termination

The termination of this agreement shall not affect any rights of the parties which have accrued thereto and Steamed Egg shall be irrevocably authorised on behalf of the Client to organise any refund or reallocation of any events.

13. Indemnity

Except with respect to claims arising from a Party’s separate negligence or wilful acts, which shall remain that Party’s personal obligation, each Party agrees to defend, indemnify and hold harmless the other Party and its directors, officers, and employees with respect to a claim arising from the Party’s actual or alleged act, failure to act, error, or omission in the performance of their obligations under this Agreement or any governing law or regulation.

14. Privacy & Terms and Conditions

Steamed Egg abides by GDPR laws and guidelines including the Right to be forgotten for all customers and event attendees.

We will, for the purposes of marketing and archives, record video and take photos at Steamed Egg Events. Customers and event attendees may request that their photos not be take or used at any point before, during or after an event. Should they appear in any of our marketing collateral and wish to be removed please email . Steamed Egg will comply with the request within a maximum of 3 working days.

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